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Home/Emergency and supported accommodation

For emergency accommodation, family hubs and supported housing

The same register a hostel keeps, in a setting where many of the people on it are families rather than single adults — and where a keyworker, a scheme coordinator and a local authority all need to know who was seen today.

The register an emergency accommodation service keeps

One check-in per resident per day, closed automatically at local midnight, with anyone not seen recorded as a miss without anyone needing to remember to close the day. Where a resident is away with permission, an authorised absence with a return date keeps the register showing them as away rather than missing.

Families in a hub

Households group parents and children. Children are on the daily register, marked not required rather than left off it, and a room reads as a family rather than four unrelated names.

Keyworkers and visitors

Staff on the site's list are signed in with one tap on the Visitors tab. Visitors, contractors and suppliers are signed in and out with their kind, name and an optional company, and a live count says how many are on site right now.

Bed nights and vacancies

Buildings, floors and rooms, with physical beds and contracted beds held separately, occupancy at a glance, and a vacancies report for what the service can actually offer tonight.

What a local authority may ask

The register for any date, the movement log for any range, and occupancy — each one exports as a spreadsheet.

Supported and sheltered housing run by an approved housing body

Supported and sheltered housing needs a lighter touch than a hostel, and CheckSteady scales down to it: a daily "seen" check-in per tenant, a door log where the scheme keeps a desk, and a roll call grouped by building for a fire drill. The parts a scheme does not use — visitors, households and the rest — can each be switched off.

What it is not: a tenancy or rent system, and not a record of a support plan. It records that someone was seen and where they moved, not what a keyworker is helping them with.

Common questions

Does it work for a family hub?

Yes. Households group parents and children together, so a family stays together on the register and on the roll call. Children are on the daily register, marked not required rather than left off it, and a room reads as a family rather than four unrelated names.

Can a keyworker see who was seen today without the desk?

Yes. Any staff account, on any phone, opens the same register — who has been seen today and who has not been seen. The record does not live at one desk.

Is this a case-management or support-plan system?

No — it records presence and movement: who was seen, who moved in or out, who is on site. It holds no notes about a person's circumstances, care needs or support plan.

Where is the data held?

In the European Union — Frankfurt — encrypted in transit and at rest. Each service's records live in their own separate database schema, so one service's staff cannot reach another's data even by accident.

Try it on your own site

Start a free trial and have a look around, with sample residents already in it. Remove them from Admin when you are ready for your own list. No card, and nothing to install.

Start a free trialBook a demo instead